Phptograph of a Roman pottery jar decorated with a human face

Everything you need for a smooth visit

Booking

Bookings for all group visits, courses, workshops and events are taken by the Box Office. Staff can also advise on facilities, teachers' resources, and take requests for large-print copies of events programmes or other special needs.

Bookings can be made by:

post, or in person during opening hours
Museum of London Group Box Office
Museum in Docklands
No.1 Warehouse
West India Quay
Hertsmere Rd
London
E14 4AL

telephone:
020 7001 9844

fax:
020 7600 1058
e-mail:
groups@museumoflondon.org.uk


Schools & 16+ bookings

Full details of bookings for schools and 16+ groups, including booking forms to download

Opening hours

The Box Office is staffed:

Monday to Friday 9.15am-6pm

Special needs

We welcome visitors with special needs and will do all we can to adapt our programmes if required. All galleries are fully accessible to wheelchair users.

Payment

Payment is requested in advance of the event, by cash if booking in person, otherwise by credit card or cheque made payable to 'Museum of London'.

Concessions

Concessionary rates, when available, apply to:

Over 60s
Full-time students
Registered unemployed people
People who are registered disabled.

Museum of London Friends receive a 10% discount on full-price tickets.

Please note that people attending in order to assist a visitor with disabilities can request a complimentary ticket.

Cancellation fees

Cancellation fees for booked courses and events are charged as follows:

Over 8 weeks' notice: no charge
4-8 weeks' notice: 50% of full fee
Less than 4 weeks' notice: full fee

Cancellations must be confirmed in writing to the Box Office.

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