Museum of London - London Wall

Access and facilities for visitors with impairments

There is full physical access to all public areas including galleries, classrooms, shop, café and lecture theatre. Wheelchairs and powered scooters can be borrowed free of charge.

Services available for visitors with mobility impairments

• Lift access to the Museum from the car park
• Lift access to the Museum from street level on the London Wall roundabout at the junction with St Martin's le Grand
• Accessible lift serving all floors of the Museum of London
• Accessible lavatories on most floors
• Wheelchairs and disability scooters to borrow during your visit, which  are available from the Information Desk (020 7814 5660)
• Folding seats available to borrow

Services available for visitors with visual impairments

• Large print brochure available from the Information Desk
• Access for guide dogs to all areas of the Museum
• Regular touch tours for visually impaired visitors
• Magnifying glasses available from the Information Desk

Read our blog entry about how we make London’s history accessible to visually impaired visitors

Toilets and lifts

• There are fully accessible toilets on all floors of the Museum.
• We have fully accessible lifts, giving access to all public areas.

Driving to the museum

If you drive to the Museum between 7.00am and 6.30pm, Monday to Friday, you may have to pay the £8 congestion charge. Exemptions and discounts apply to certain categories of road-user, including:

• Blue Badge holders
• DVLA-registered Public Service Vehicles, and
• 9+ seater and other vehicles, such as school buses

Some of these categories require advance registration. For further information, please go to the Transport for London website (external link).

Parking

The museum has a limited number of disabled parking spaces for blue and orange badge holders, but these need to be booked in advance as spaces are limited. To do so, please contact the box office on 020 7814 5552.

Floor plans

See the Museum of London floor plan and guide