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Meet the team

The London Museum Development team only deals with enquiries from the regional museums sector. If you have a more general Museum of London enquiry, please contact [email protected].

Yvette Shepherd

Yvette Shepherd

Museum Development Officer, Organisational Health

email: [email protected]
tel: 020 7001 9877 mobile: 07841 206 864


Yvette leads on forward planning and sustainability, and co-ordinates the Re-Set and The National Archives-funded programmes. She also provides general advice and support with accreditation to museums in south and west London.


Helen O’Hara

Museum Development Officer, Central & East London


email: [email protected]
tel: 020 7001 9839 mobile: 07814 111736


Helen provides general advice as well as support with accreditation to museums in central and east London. She also manages the team's communications through the Twitter account, the website and the fortnightly e-updates. If you would like to subscribe to the e-update, please send her an email.

For information on submitting items for inclusion in the fortnightly newsletter, please see submitting items to the Museum Development London e-update (PDF 278kb, opens in a new tab).


Rachael Crofts

Museum Development Officer, Audiences

email: [email protected]

tel: 020 7001 9876 mobile: 07540 122540

Rachael provides and signposts advice on audience development issues, such as engaging with communities, children and young people, audience evaluation, and linking to audience campaigns. She currently manages the Diversity Matters , Measuring Up and Developing an Inclusive Museum programmes.


Ben Travers

Regional Museum Development Manager

email: [email protected]
tel: 020 7001 9831 mobile: 07834 525 972


Ben leads on regional programming and manages the MDO team. He leads on the Museum of London regional partnerships and provides general support and advice and support with accreditation to museums in north London.


Rebecca Jacobs

Museum Development Officer, Workforce (Parental leave cover)


email: [email protected]

tel: 020 7001 9838 mobile: 07841 206862



Rebecca leads on training, volunteering and workforce issues, and manages the MD London training programme. She also coordinates volunteering and work experience for the team.