Culture and values

Our staff are central to our success. We want our people to feel valued and able to be themselves at work.

We want staff to love what they do and to enjoy coming to work, and we work hard to create a working environment that is friendly, informal and open. We value a healthy work life balance and our policies and staff engagement events help to foster this in our everyday working lives.

Our values

Our museum has bold ambitions. To help us achieve these we are proud to be:

  • Connected: building collaborative relationships across the museum and externally. It’s not about winning, it’s about working together to achieve the best overall outcome.
  • Enthusiastic: our staff get involved in what is happening across the museum. They are eager to learn and always invest in the museum’s success.
  • Determined: being eager to do a great job and seeking opportunities to stretch our own learning and development.

We are London

Our Strategic Plan (2018-2023) starts with the words ‘We are London’. We connect people with the lived experience of London. Our exceptional staff bring experience and expertise to this task.

We believe that diversity, inclusion and creativity go hand in hand. Having people with a diverse range of experiences and views mean that we are able to provide museums which are meaningful to a wider range of visitors, and creates a more welcoming environment to a wider range of people.

To help us achieve our vision that ‘We are London’, we aim to ensure that

  • All our people feel valued and able to be themselves in the workplace
  • Our workforce is increasingly representative of London
  • That workforce diversity is achieved at all levels and departments
  • Opportunities to work at and develop a career here are open to all
  • We advance equality and diversity in the sector and wider society

We particularly encourage applications from Black and Minority Ethnic (BAME) and disabled candidates as they are currently under represented in our workforce.