Recommended last entry is 4pm as the museum takes at least an hour to look around and we begin to close the galleries 20 minutes before closing time. General admission is free and you do not need a ticket in advance – just turn up and we will be happy to welcome you.
The museum entrance is two minutes walk from West India Quay.
We welcome and value all visitors to the museum. We prefer those under the age of 11 to be accompanied by a responsible adult.
Canary Wharf (Step-free access street to train)
West India Quay (Step-free access street to train)
D3, D7, D8, 277, D6, 15, 115, 135
There is a public car park behind the museum on Hertsmere Road
The coach drop-off point is behind the museum on Hertsmere Road, but please note that parking is not permitted
There are PlantLock planters outside our front entrance that you can lock your bike to. There is also a bicycle rack behind the museum on Hertsmere Road, by the Cineworld entrance. Please note that bicycles are left at visitors’ own risk
Canary Wharf Pier is a short walk away. MBNA Thames Clippers River Bus services depart every 20 minutes with connections including Embankment, London Eye, Bankside, London Bridge and Greenwich
Our café is in the entrance foyer and is open 10am-4.30pm
Please be advised that the lunch spaces will be closed until further notice
Lockers are available. They can fit cabin sized luggage (24cm x 37cm x 43cm) and cost £1 to use
Facilities can be found in the toilets
Find them from the reception hall. Accessible toilets also available
Please do not use flash photography in the galleries
Connect your mobile or tablet in the museum free of charge
There is full physical access to all public areas of the museum, including galleries, classrooms, shop, café and theatre. If you have any requirements, please ask the Visitor Hosts at the Information Desk on arrival. The museum has original floorboards which are uneven in places