We are dementia friendly

We want to ensure that anyone with lived experience of dementia can enjoy everything our museums have to offer. We also offer programmes specifically designed for those living with dementia and their companions.

Two women sit down in the Sailortown gallery as a museum host shows them objects.

A dementia tour in full swing

Simple sensory activities bring our Sailortown gallery to life.

Memories of London

As part of our Memories of London Programme, The Museum of London have developed a range of onsite and outreach activities specifically for people living with dementia. Find out about our current events here.

We also have a range of resources and activities for people living with dementia to do at home with their companions. Discover videos, podcasts, creative challenges and more here.

If you would like to keep updated about upcoming opportunities in our Memories of London programme, simply email [email protected].


Visiting us

If you’re planning a self-guided visit, here are some handy tips:

Before you arrive

If you need any additional help in getting to our museums, please contact us ahead of your visit and we will do our best to accommodate this. This may include borrowing wheelchairs or mobility scooters, or booking a Helping Host.

For details about general museum accessibility, explore our accessibility pages for the Museum of London and the Museum of London Docklands.

When you arrive

Museum staff, including Visitor Experience staff and the museum Directorate, have attended Alzheimer’s Society Dementia Friends Information sessions.

Our friendly Visitor Experience hosts wear pink shirts and are they are there to help you from the start to end of your visit.

Three members of our Visitor Experience team smile in the foyer of the Museum of London.

Friendly museum hosts

Our Visitor Experience team will be more than happy to help you if you need it.

To help you get around the museum, we have developed sensory maps. These maps outline where the museum is loud or quiet and help you navigate each floor.

Museum of London sensory map, entrance level (1MB, opens in new tab)
Museum of London sensory map, lower 2 (1MB, opens in new tab)
Museum of London Docklands sensory map, ground and first floor (1MB, opens in new tab)
Museum of London Docklands sensory map, second and third floor (1MB, opens in new tab)


Don't miss out

Stay informed about everything we offer for visitors living with dementia by joining our mailing list: