We are dementia friendly

We want to ensure that anyone with lived experience of dementia can enjoy everything our museums have to offer. We also offer programmes specifically designed for those living with dementia and their companions.

Two women sit down in the Sailortown gallery as a museum host shows them objects.

A dementia tour in full swing

Simple sensory activities bring our Sailortown gallery to life.

Don't miss out

Stay informed about everything we offer for visitors living with dementia by joining our mailing list:


Creative & Connected

While our physical doors are currently closed, we are still here for you in these uncertain times. We are here to connect with you, to share London’s stories and to listen to your story.

We've created activity packs called Creative & Connected that we hope will bring you joy. You can find them all here:


Visiting us

Before you arrive

If you need any additional help in getting to our museums, please contact us ahead of your visit and we will do our best to accommodate this. This may include borrowing wheelchairs or mobility scooters, or booking a Helping Host.

For details about general museum accessibility, explore our accessibility pages for the Museum of London and the Museum of London Docklands.

When you arrive

Museum staff, including Visitor Experience staff and the museum Directorate, have attended Alzheimer’s Society Dementia Friends Information sessions.

Our friendly Visitor Experience hosts wear pink shirts and are they are there to help you from the start to end of your visit.

Three members of our Visitor Experience team smile in the foyer of the Museum of London.

Friendly museum hosts

Our Visitor Experience team will be more than happy to help you if you need it.

To help you get around the museum, we have developed sensory maps. These maps outline where the museum is loud or quiet and help you navigate each floor.

Museum of London sensory map, entrance level (1MB, opens in new tab)
Museum of London sensory map, lower 2 (1MB, opens in new tab)
Museum of London Docklands sensory map, ground and first floor (1MB, opens in new tab)
Museum of London Docklands sensory map, second and third floor (1MB, opens in new tab)

Events for people living with dementia

We also offer a number of programmes specifically designed for those living with dementia and their companions.

If you would like to keep updated about upcoming opportunities in our Memories of London programme, please email [email protected].

Dementia-friendly tours

  • Our Visitor Experience and Learning teams run monthly Living London’s Moments gallery tours at the Museum of London and Museum of London Docklands.
  • To join a tour, go to this page, choose the date you'd like to join in the pink box, then press 'Book here'.
  • These are designed for people living with the early stages of dementia, accompanied by their companions.
  • Tours are relaxed, interactive, sensory and tactile. They aim to ignite imaginations, encourage new learning and stimulate reminiscence. This video gives a little insight into our tours:

Music and memories

We are launching a new programme at the Museum of London Docklands that brings together early years and their families with people who are living with dementia.

Music & Memories uses music and theatre to build relationships between the very young and elders. We work in partnership with local day care centres.

If you'd like to find out more, please contact us.

Partnerships at the Museum of London Docklands

Support group for Tower Hamlets carers

We have partnered with The Care Centre Tower Hamlets to host a monthly support group for informal, unpaid carers of people living with dementia who live in Tower Hamlets. This takes place at the Museum of London Docklands on the first Monday of every month, 2.30-4.30pm, until May 2020.

To find out more, please call The Care Centre Tower Hamlets on 020 7790 1765 or email [email protected].

Singing for the Brain

The Alzheimer’s Society and Home Instead run a monthly 'Singing for the Brain' group at the Museum of London Docklands. It's held on the second Wednesday of every month, 2-4pm, until June 2020.

To find out more, please call Fahima Khatun on 0203 713 3161 or email [email protected].

Our outreach programme

We recognise that sometimes it’s difficult to visit our museums, so we try to bring our museum out into the community!

We offer interactive museum sessions at memory cafes and care homes across London. We work in partnership with service providers and would love to hear from you if you would like to work with us.

Four women smile while sitting in a line at a dementia outreach event.

Enjoying an outreach session in Brent

Let us come to you - and bring some of the museum experience with us.

Help us be more dementia friendly

The Museum of London is keen to have the voices of people living with dementia heard and listened to. Our programmes have been developed in consultation with people living with dementia across London at Alzheimer’s Society Focus on Dementia groups.

We have also launched a Dementia Reference Group. This is an ongoing volunteer opportunity for anyone with lived experience of dementia, including current or previous carers. We invite volunteers to come together to meet new people, share skills, experience all that our museums have to offer and affect important dementia-friendly change within our organisation.

If you are interested in volunteering for our Dementia Reference Group, please email [email protected].

These programmes are generously funded by the Greater London Authority in partnership with the Alzheimer’s Society.

Two women and a man appear reflective while seated and listening to something.

A place to speak and listen

We aim to bring together all kinds of people with experience of dementia.