Supporting museums with organisational health

The London Museum Development team will work to ensure that museums are resilient, well-managed, environmentally sustainable and creative in their approaches to strengthening the skills of leaders, staff and volunteers.

The team provides direct support, training and skills-sharing for museums on governance, management, forward planning, organisational sustainability, income generation, volunteer management, environmental sustainability and Accreditation.

We can:

  • Share best practice in the field of organisational health in museums
  • Provide advice to museums submitting Accreditation returns or new Accreditation applications
  • Signpost relevant programmes, resources and training being provided by others, for instance: Heritage Alliance 'Giving to Heritage' programme, Arts Council England's Museum resilience fund, Association of Independent Museums (AIM) sustainability grants and NCVO Practical Support.
  • Advise and provide critical friend support on writing funding applications
  • Provide intensive support to museums through our tried and tested Survive and Thrive programme (see below for details).

Contact us

For further advice, including a site visit, please contact:

Yvette Shepherd, MDO Organisational Health
email: [email protected]
tel: 020 7001 9877
mobile: 07841 206 864

Strong & Safe

Strong & Safe is a programme for London’s Local Authority-funded Museum and Archives Services, being run by London Museum Development in association with The National Archives. The programme follows the symposium, "London’s local authority-funded museums and archives - What Next?" held at the Museum of London on 28 April 2016. The lessons learnt and needs identified for services from that meeting included improved advocacy, more opportunities for networking and sharing experience, more focus on evidence base and aligning with outcomes, and the need to be flexible and nimble.

Strong & Safe training programme, Autumn 2017

These courses have been developed in association with The National Archives in response and are designed to support organisations to be resilient and successful against a challenging financial climate. These training events were commissioned with London’s Local Authority Museum and Archives Services in mind but the topics are also relevant to many in the independent sector and we welcome bookings from colleagues working in museums and archives of any type.

You can find a complete course outline for each of the above courses on the London Museum Development Training webpages or you can contact Yvette Shepherd directly for more information on mobile: 078 4120 6864, or email: [email protected].

Twilight networking event
Creating Resilient Services: Thinking outside the box
Wednesday 24 January, 5 – 7pm
Museum of London, London Wall

This networking event will give you an opportunity to find out about some of the new and innovative approaches to delivering effective services happening in London’s Museums and archives via presentations from colleagues, discussion and exchange of ideas. There will be an opportunity to continue discussions in relaxed fashion after 7pm, over a glass of wine and snacks, in the London Wall Bar and Kitchen at London Wall. For a schedule of the evening, please download our course outline (PDF 312kb, opens in new tab).


Paul Bristow, Director Strategic Partnerships, Arts Council England

Simon McKeon, ‎Local Studies and Archives Manager - ‎London Borough of Bexley

Kirsty Macklen, Collections Manager, Hall Place, London Borough of Bexley

Len Reilly, Archives and Library Manager, London Borough of Lambeth

Jo Moulton, HO Libraries, Museums and Archives, Royal Borough of Kingston upon Thames

Please register your interest in this event with Yvette Shepherd, MDO Organisational Health, [email protected].

Strong & Safe grants 2017-18

These grants have now closed

The Strong & Safe grant fund provided funding for projects from London local authority supported services that clearly link to forward planning and organisational priorities. These priorities are identified through a quick diagnostic (Excel 28kb, opens in new tab) which services undertook prior to application.

Strong & safe grants will be used towards:

  • Pilot projects to investigate and help to forge new collaborations and partnerships
  • Looking at new approaches to data capture to help you to fundraise and improve resilience
  • Looking at new business models e.g. developing shared services, facilities, marketing etc.
  • Projects to look at alternative sources of non-grant income
  • Pilot projects to strengthen your role within the local community.

A summary of the projects funded will be made available later in the year.

Survive & Thrive! 2016-18

Survive and Thrive aims to support museums to improve their sustainability and capacity to respond to change. The programme links strongly to Goal 3 of the Arts Council England’s Strategic Framework, Great Art and Culture for Everyone. It is aimed at services which recognise the need for change and review to re-examine organisational priorities, refresh and refocus activity to drive improvements in their performance and governance.

The Survive and Thrive framework (PDF 300kb, opens in new tab) has been updated and now includes reference to criteria for the Archives Accreditation scheme.

For more information about the Survive & Thrive! programme, please contact Yvette Shepherd: [email protected]