Skills Plus training programme

The Skills Plus training programme provides 18 relevant and practical workshops to London’s museums. These courses provide opportunities to find out about best practice and hear case studies of how others have made improvements at their museums. Following our recent Training Needs Analysis, we are looking to develop London’s museum staff and volunteers to have the business, income generation, management and marketing skills they need to be fully equipped to work within the contemporary museum environment. This will be done alongside more heritage-specific training covering the Accreditation themes of Collections, Audiences and Organisational Health.


London Museum Development's 'Tour de Store' training

Some sessions in the Skills Plus programme were delivered by collection care staff at the Museum of London.

We will release a training calendar for the year shortly, to see when we will be delivering each course. You can apply for a place on these courses below, or directly through our booking form.

Skills Plus training sessions

Spectrum 5.0 and Cataloguing
Friday 7 June, 1.30 – 5pm
Museum of London, Docklands

Cataloguing involves capturing the information that gives your collections meaning, not as an end in itself but to record and retrieve what is known about your objects. Recently Collections Trust have been promoting the importance of basic Inventory information, through training and support as part of its #BanishThatBacklog initiative. However once a museum has met at least the minimum Inventory requirements, it can think less about ‘tackling the backlog’ and begin to plan capturing the knowledge built up through exhibition research and other projects. In this session we will explore the Spectrum Cataloguing procedure in the context of Inventory and Documentation planning. Sarah will also introduce the new Use of collections procedure, which can be used to capture information created from use; such as exhibition text, research findings and user-generated content. Download a full course outline (PDF 105kb, opens in new tab). Please use our online form to book a place.

Developing an inclusive museum - Public programming, collections and collaborative practice
Tuesday 18 June, 10am – 4pm
Museum of London, London Wall

The Mendoza report and new funding directives around diversity and inclusion of underrepresented audiences, highlight the need for museums to understand who they are not engaging and how to develop practices to bring a greater level of diversity to their programmes, collections and the voices they represent. This course looks at the key areas of diversity practice that can help develop a more inclusive museum, using audience data to support the work and case studies from Year 1 of the Diversity Matters programme. This session will also give you an opportunity to receive funding advice, including support to make stronger applications to the next round of LMD Diversity Matters £1000 grants launching in May. Download a full course outline (PDF 122kb, opens in new tab). Please use our online form to book a place.

Managing Volunteers
Wednesday 26 June, 10am – 4.30pm
Museum of London, London Wall

This introductory session will provide a practical overview of Volunteer Management and will give an opportunity for delegates to share ideas and to talk about what works for their organisation. Case studies from Fulham Palace and Imperial War Museums will be presented to inspire different approaches to Volunteer Management. This workshop will explain what good volunteer management look like and how you identify the key principles and apply them within your organisation. You will gain understanding about the importance of volunteers and why you need them. Do you need a strategy? The course will provide an insight into volunteer motivations and expectations, exploring why people volunteer. It will also provide clarity over some practical aspects of managing volunteers including; how to plan for recruitment, selection, induction and training and refreshing your thoughts and ideas about recruitment. Not forgetting the legal aspects; GDPR, Safeguarding and disclosures will be also be covered. In this course there will also be an opportunity to discuss and develop different ways to support and supervise volunteers including problem solving, how to keep volunteers interested or how to say Goodbye. Finally,there will be a panel discussion from three experienced Volunteer Managers, sharing what works and what doesn’t. Download a full course outline (PDF 165kb, opens in new tab). Please use our online form to book a place.

Exhibitionism - Exhibition planning using loans from other institutions
Tuesday 23 July, 10am – 4.30pm
Museum of London, London Wall

This workshop will give you practical knowledge about what your organisation will need to know in order to take on and receive loans from other museums. You will hear about various opportunities from Art Fund, Touring Exhibitions Group (TEG) and Vastari. The Imperial War Museum, V & A and Horniman Museum and Gardens will present alongside the Museum of London to give you tips, and provide you with the practical information you need to know about taking on loans from both the Nationals and National Portfolio museums’ perspectives. At the end of the morning session, we have case studies from both Gunnersbury Park Museum and Islington Local History Centre and Museum, who will share their experiences of taking on loans and how they have used these loans to engage with their visitors, as part of the Arts Council England’s Ready to Borrow scheme. This scheme was delivered through local Museum Development providers on behalf of Arts Council England. After a networking lunch, Sarah Brown from Collections Trust will be delivering a workshop on Lending and Borrowing with Spectrum 5.0 and will explore the Specrum 5.0 Loans in and Loans out procedure, reviewing how different organisations approach these, as well as the other Spectrum procedures that contribute to the successful management of loans, including Insurance and indemnity. We will also discuss tricky situations such as how you deal with borrowed objects if the original lender can no longer be contacted. Please bring along any relevant documents to refer to and share during the session - for example your organisation’s policy, loans procedures, standard loan agreement etc. Download a full course outline (PDF 122kb, opens in new tab). Please use our online form to book a place.