Skills Plus training programme

The Skills Plus training programme provides 18 relevant and practical workshops to London’s museums. These courses provide opportunities to find out about best practice and hear case studies of how others have made improvements at their museums. Following our recent Training Needs Analysis, we are looking to develop London’s museum staff and volunteers to have the business, income generation, management and marketing skills they need to be fully equipped to work within the contemporary museum environment. This will be done alongside more heritage-specific training covering the Accreditation themes of Collections, Audiences and Organisational Health.


London Museum Development's 'Tour de Store' training

Some sessions in the Skills Plus programme were delivered by collection care staff at the Museum of London.

You can download a calendar for 2018 - 2019 to see when we will be delivering each course (PDF 354kb, opens in new tab). You can apply for a place on these courses below, or directly through our booking form.

Skills Plus training sessions

Strategic planning for audience development
Wednesday 31 October, 10am – 3pm
Museum of London, London Wall

This will be a practical and interactive workshop, enabling participants to develop a strategic audience development plan that fits with their organisation’s strengths and past achievements and meets their forward planning needs. Jocelyn Goddard is a museum and heritage professional with a passionate commitment to learning and development. She has experience of encouraging engagement with a wide range of audiences, including schools, families and older learners. Download a full course outline (PDF 118kb, opens in new tab). Please use our online form to book a place.

Fusion Training: Top Marks
Wednesday 21 November, 10am – 4pm
Museum of London, London Wall

Fusion training will consist of two half day sessions; one which deals with Collection Care and the other which deals with Collection Management. Fusion training is designed for participants to attend both sessions.

Session 1: Improving your Documentation Procedural Manual

This session, led by Sarah Brown (Collections Trust), will explore what makes a good documentation procedural manual. Focussing on some of the Spectrum primary procedures, we will put your own manuals to the test and identify how they might be improved. Attendees are requested to bring along their organisation’s manual, to share and discuss during the session.

Session 2: Marking and Labelling

This session, led by Libby Finney, will look at why and how we mark and label museum collections. There will be a practical session where participants will practice marking a range of different objects and materials and plenty of hints and tips on how to make the process safe and straightforward. Please note that the practical session will involve using a lacquer which contains acetone. If you are asthmatic, have a suppressed immune system, allergies to solvents, or other breathing difficulties, this course may not be suitable for you. If you have any concerns about this please let us know. A free marking and labelling kit & a copy of Spectrum 5.0 Primary Procedures accompanies this course. Download a full course outline (PDF 109kb, opens in new tab). Please use our online form to book a place.

Data Protection in Museums
Wednesday 28 November, 10am – 1:15pm
Museum of London, London Wall

In May 2018, the new General Data Protection Regulations (GDPR) substantially impacted the handling of personal data. This affects how personal data is collected, used and shared by museum staff, trustees and volunteers. Naomi Korn will help you understand what this means for your museum and how you should prepare for the changes. This session will cover:

  • Data Protection and what is the GDPR (General Data Protection Regulations)
  • The types of personal data and associated activities covered by Data Protection legislation
  • Understand how the 2018 changes impacted on your museum

Download a full course outline (PDF 209kb, opens in new tab). Please use our online form to book a place.

An Introduction to Capturing and Evaluating Visitor Data
Tuesday 11 December, 10:15 – 4pm
Museum of London, London Wall

This course provides an introduction to conducting audience research and undertaking evaluation in your organisation, emphasising the importance of understanding your visitors. During the morning session participants will explore the benefits of carrying out effective evaluation, learn some useful techniques and discover new evaluation tools, with a focus on survey/questionnaire design.

During the afternoon delegates will hear from Ellen Stuart, Research and Evaluation Manager at the Museum of London. She will help you discover free and cheap data-sets that you can utilise, delve into insights to be gained from London population material and find out how the Museum of London has evaluated it’s non-users in relation to the New Museum project. We will finish with an hour from Harry Huskisson, Head of Communications and Marketing at the Postal Museum. He will cover the evaluation approaches taken and lessons learnt in establishing the newly refurbished Postal Museum. Download a full course outline (PDF 120kb, opens in new tab). Please use our online form to book a place.