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Skills Plus training programme

Covid-19 Update: Due to the Covid-19 outbreak, we will be making changes to our planned training programmes for 2020 - 2021. Where possible our training will be delivered online and, where appropriate, we will edit and refocus the content of our sessions to be relevant for the current situation. We have already delivered sessions on Agile for Museums, Working Remotely, Fundraising in a Crisis and Collections Management online. You will be able to find our upcoming training sessions below and advertised in our weekly E-Update, which you can find at the bottom of our News page. If we need to make any last minute announcements for our events we will try to do so via email or our Twitter account.

All paid and unpaid staff working for non-National (and non-NPO), Accredited museums in the London region are eligible to apply for our training courses. This includes furloughed staff. For further governmental guidance on the Coronavirus Job Retention Scheme and training implications, please click here.


London Museum Development's 'Tour de Store' training

Some sessions in the Skills Plus programme were delivered by collection care staff at the Museum of London.

The Skills Plus training programme provides 18 relevant and practical workshops to London’s museums. These courses provide opportunities to find out about best practice and hear case studies of how others have made improvements at their museums. Following our 2018 Training Needs Analysis, we are looking to develop London’s museum staff and volunteers to have the business, income generation, management and marketing skills they need to be fully equipped to work within the contemporary museum environment. This will be done alongside more heritage-specific training covering the Accreditation themes of Collections, Audiences and Organisational Health.

You can apply for a place on these courses below, or directly through our booking form. We will be releasing an updated calendar for the 2020 - 2021 Skills Plus training programme as soon as possible.

Skills Plus training sessions

Planning for Alternative Futures
Wednesday 03 and Thursday 04 June, 2 – 3pm
Online, via Zoom

Trainer: Susan J Royce

The purpose of this short, two session course, is to enable you to tackle the complex challenge of planning with greater confidence for an unpredictable and possibly volatile future. There will be two online sessions of one hour each conducted through Zoom. The second session will take place one day after the first.

Session One

This will focus on how to think about and imagine alternative futures and will include getting to ready to plan in a VUCA* world; an introduction to using scenario planning and working with business models in the new abnormal.

(* VUCA is an acronym that stands for volatile, uncertain, complex and ambiguous.)

Session Two

This will provide an opportunity for exploring further the content of Session One together with a discussion of how you can build confidence in your chosen future path through: gathering insightful data, free techniques for engaging with potential target customers and sensitivity analysis.

There will be ample opportunities for questions and active engagement will be most warmly welcomed. Participants will be invited to submit questions for discussion between the two sessions.

Susan J Royce is an independent consultant and chartered accountant working with charities and social enterprises, mainly in the arts and cultural sector. She works with organisations to develop and implement business models that are socially valuable and financially viable. She has acted as a consultant for Arts Council England’s major change programmes as well as working with a diverse group of arts and cultural organisations. She regularly leads workshops on business modelling, strategy development and change and has developed advice and guidance on business planning, charity finance and managing financial difficulty. Download a full course outline (115 kb, opens in new tab). Book a place on our online booking form.

Planning for Reopening
Wednesday 10 and Thursday 11 June, 2 – 4.30pm
Online (Zoom)

Trainers: Ben Melham and Libby Finney

This training course is designed for museum professionals who wish to develop the skills and knowledge required to reopen a museum after a sustained period of closure. These sessions will utilise guidance provided by museum associations, advisory bodies and central government. A programme for reopening will be discussed and developed which will be informed by case studies for UK and International institutions, including the Museum of London. The course will focus on practical measures and potential solutions to known and expected post lockdown restrictions such as social distancing, cleaning, visitor experience, staff welfare etc.

The adaptation of museums to enable people to visit or work whist socially distanced, may have some unforeseen effects on collections and their care. In the second day we will look at some of the issues which might need to be considered such as cleaning, new routes through the building and object handling and what can be done to mitigate risks to staff, visitors and the objects themselves. This course is aimed at museum professionals with responsibility for museum operations and facilities management. Whilst being delivered in a virtual format the session will be interactive with the opportunity for ongoing Q&A as well as polling, networking, group work and other interactive content. Download a full course outline (PDF 132kb, opens in new tab). Use our online booking form to book a place.

An Introduction to Spectrum 5.0
Wednesday 24 June, 2 – 3:30pm
Online (Powwownow)

Trainer: Sarah Brown, Outreach Officer, Collections Trust

This online session will be a bitesize introduction to the Spectrum 5.0 standard. We will discuss how a Spectrum 5.0 procedure works and how it might be applied within your own organisation. Sarah will give an overview of the primary procedures, focussing on details flagged in your registrations. Please let us know your questions, issues and priorities. There will be opportunities to ask questions during the session, as well as sharing ideas with other attendees.

Please note that there is some preparation required for this session:

  • Read the Spectrum 5.0 introduction
  • Familiarise yourself with your museum’s procedures manual, and have it to hand during the session, if possible. We appreciate many of you are working from home and might not have access to this.

Download a full course outline (PDF 113kb, opens in new tab). Use our online booking form to book a place.