Skills Plus training programme

The Skills Plus training programme provides 18 relevant and practical workshops to London’s museums. These courses provide opportunities to find out about best practice and hear case studies of how others have made improvements at their museums. Following our recent Training Needs Analysis, we are looking to develop London’s museum staff and volunteers to have the business, income generation, management and marketing skills they need to be fully equipped to work within the contemporary museum environment. This will be done alongside more heritage-specific training covering the Accreditation themes of Collections, Audiences and Organisational Health.


London Museum Development's 'Tour de Store' training

Some sessions in the Skills Plus programme were delivered by collection care staff at the Museum of London.

You can download a calendar for 2019 - 2020 to see when we will be delivering each module and the types of courses on offer (PDF 362kb, opens in new tab). You can apply for a place on these courses below, or directly through our booking form.

Skills Plus training sessions

Exhibitionism - Exhibition planning using loans from other institutions
Tuesday 23 July, 10am – 4.30pm
Museum of London, London Wall

This workshop will give you practical knowledge about what your organisation will need to know in order to take on and receive loans from other museums. You will hear about various opportunities from Art Fund, Touring Exhibitions Group (TEG) and Vastari. The Imperial War Museum, V & A and Horniman Museum and Gardens will present alongside the Museum of London to give you tips, and provide you with the practical information you need to know about taking on loans from both the Nationals and National Portfolio museums’ perspectives. At the end of the morning session, we have case studies from both Gunnersbury Park Museum and Islington Local History Centre and Museum, who will share their experiences of taking on loans and how they have used these loans to engage with their visitors, as part of the Arts Council England’s Ready to Borrow scheme. This scheme was delivered through local Museum Development providers on behalf of Arts Council England. After a networking lunch, Sarah Brown from Collections Trust will be delivering a workshop on Lending and Borrowing with Spectrum 5.0 and will explore the Specrum 5.0 Loans in and Loans out procedure, reviewing how different organisations approach these, as well as the other Spectrum procedures that contribute to the successful management of loans, including Insurance and indemnity. We will also discuss tricky situations such as how you deal with borrowed objects if the original lender can no longer be contacted. Please bring along any relevant documents to refer to and share during the session - for example your organisation’s policy, loans procedures, standard loan agreement etc. Download a full course outline (PDF 122kb, opens in new tab). Please use our online form to book a place.

Fusion Training: Museum Basics
Wednesday 28 August, 10am – 5pm
Museum of London, London Wall

This training day will give staff/volunteers new to the Museum sector an introduction to some key areas of its work. Fusion training will consist of two half day sessions; one which deals with Collection Care/Collections Management and the other which deals with Audiences/Digital. Fusion training is designed for participants to attend both sessions. A sandwich lunch will be provided.

Session 1
An Introduction to Collections Care
Collections are often the most important resource of a museum, so understanding how to care for them and prevent them from being damaged is vital. In this session we will consider the agents that cause damage to collections and how to avoid or mitigate them. We will also look at tools which are available to help you assess the state of your collections, plan strategically for their care and use and help you to meet and maintain Accreditation standards.

An Introduction to Collections Management
Sarah Brown, Outreach Officer for Collections Trust, will introduce basic museum documentation and standards. We will discuss the importance of museum documentation, introduce the collections management standard Spectrum 5.0, and explore how this is linked to the museum Accreditation standard.

Session 2
An Introduction to understanding and developing your audiences
Deanne Naula, Museum Development Officer Audiences, will show you how museums work with visitors in a variety of ways, as well as how visitors affect the way museums work through their interactions. The session will cover who is coming to museums nationally and in London and how we know.

An Introduction to Digital in Museums
What sort of digital activities do museum professionals undertake within their organisations and what are the skills and literacies they need to do them? In this session, Alec Ward (MDO Digital and Communications) will look at the types of digital activities that museum professionals undertake within their work. We’ll look at examples from all kinds of museums and discuss the types of skills and knowledge you might need to do this type of work yourself.

Fore more information about this course, please download a full course outline (PDF 109kb, opens in new tab). Please use our online form to book a place.

Spectrum 5.0 and Inventory
Wednesday 18 September, 10.30am – 4pm
Museum of London, Docklands

Many museums do not have a sufficient inventory of their collections, leaving themselves open to security risks and uncertain ownership, and struggle to understand the minimum information required when tackling their backlogs. Following extensive consultation from the museum sector, the improved Inventory procedure in Spectrum 5.0 has been developed to help museums identify and resolve their backlogs, making the requirements for Accreditation much clearer. In this workshop, we will explore the minimum level of inventory information needed for each object (or group of objects), to ensure accountability. This minimum information also helps museums mitigate risks including security, ethical and legal risks. We will also explore other key changes to the Spectrum standard, in particular to the Primary Procedures for Accreditation. This workshop will also include a case study. Download a full course outline (PDF 119kb, opens in new tab). Please use our online form to book a place.

Finance for non-finance professionals
Tuesday 01 October, 1 – 4pm
Museum of London, London Wall

This course is aimed at non-finance museum professionals and trustees who wish to demystify charity accountancy processes. This session covers the basics of charity finance and develops your understanding of how to develop budgets, read balance sheets and develop the infrastructure to support your organisation’s finances. We will also cover the responsibilities of charity Trustees with regards to financial management. This workshop will be delivered by Arts Fundraising & Philanthropy, whose mission is to strengthen arts, culture and heritage organisations’ resilience and sustainability by transforming their fundraising knowledge, skills and levels of success. Download a full course outline (PDF 166kb, opens in new tab). Please use our online form to book a place.

Agile Project Management for Museums
Tuesday 08 October, 10am – 4.30pm
Museum of London, London Wall

Agile is a mindset used by some of the most successful organisations around the world. This workshop will discuss how we can use ideas and techniques from the world of business to get maximum public impact with limited resources and make your team and your organisation more resilient. These techniques will help you build a flexible, resilient team and get the best out of them. This approach is also useful in designing public programmes and exhibitions. It changes the way you plan and produce content to maximise impact and make your money work harder. This course will be delivered by Elly Griffith-Ward. Elly studied Heritage Management and spent 6 years working for a variety of heritage sites such as John Rylands Library, Ben Uri: Jewish Museum of Art and finally Historic Royal Palaces. It was there that she discovered the power of the Agile mindset to transform how you work. She has since moved into business to pursue this passion and currently works as an Agile Coach at She is passionate about the power of these techniques and believes the people in museums and heritage deserve the opportunity to use them too. Download a full course outline (PDF 255kb, opens in new tab). Please use our online form to book a place.

Data Protection in Museums: One Year On
Tuesday 26 November, 10am – 1.15pm
Museum of London, London Wall

Over one year after the General Data Protection Regulation (GDPR) was transposed into UK law as the Data Protection Act 2018, museums are learning better how to manage personal data and how it can be lawfully collected, used and shared by museum staff, trustees and volunteers. Naomi Korn will help you understand what has happened so far, what we have learnt and what this means for your museum.

What will be covered?
  • Data Protection and what is the GDPR (General Data Protection Regulations)
  • The types of personal data and associated activities covered by Data Protection legislation
  • Understand how the 2018 changes have impacted on your museum

Download a full course outline (PDF 210kb, opens in new tab). Please use our online form to book a place.