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Skills Plus training programme

We have made changes to our planned training programmes for 2020 - 2021, due to the pandemic. Our training is now delivered online and, where appropriate, the content our sessions is being made relevant for the current situation. We have already delivered sessions on Planning for Reopening, Agile for Museums, Working Remotely, Fundraising in a Crisis and Planning for Alternative Futures. You will be able to find our upcoming training sessions below and advertised in our weekly E-Update, which you can find at the bottom of our News page. If we need to make any last minute announcements for our events we will try to do so via email or our Twitter account.

You can find recordings of our sessions, such as Planning for Reopening, Planning for Alternative Futures, Creating a Family Friendly Environment and more on our YouTube channel. Don't forget to subscribe to get notifications when new videos are posted.

All paid and unpaid staff working for non-National (and non-NPO), Accredited museums in the London region are eligible to apply for our training courses. This includes furloughed staff. For further governmental guidance on the Coronavirus Job Retention Scheme and training implications, please click here.

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London Museum Development's 'Tour de Store' training

Some sessions in the Skills Plus programme were delivered by collection care staff at the Museum of London.

The Skills Plus training programme provides 18 relevant and practical workshops to London’s museums. These courses provide opportunities to find out about best practice and hear case studies of how others have made improvements at their museums. Following our 2018 Training Needs Analysis, we are looking to develop London’s museum staff and volunteers to have the business, income generation, management and marketing skills they need to be fully equipped to work within the contemporary museum environment. This will be done alongside more heritage-specific training covering the Accreditation themes of Collections, Audiences and Organisational Health.

You can apply for a place on these courses below, or directly through our booking form. We will be releasing an updated calendar for the 2020 - 2021 Skills Plus training programme as soon as possible.

Skills Plus training sessions, 2021 - 2022

Fusion Training: Collections Policy, Procedures and Planning for Accreditation
Wednesday 08 September, 10:00 - 12:00 AND 14:00 - 15:30
Online (Zoom)

Fusion training will consist of two half day sessions; one which deals with Collection Care and the other which deals with Collection Management. Fusion training is designed for participants to attend both sessions.

Session 1: Confused about the difference between documentation policy, procedures and plan? In this bitesize session we will go through the Accreditation requirements for documentation policy (5.1) and the Spectrum primary procedures (5.2) including documentation planning, signposting to further guidance and examples online. There will opportunities to discuss with colleagues, ask questions throughout and submit questions in advance.

Session 2: Tasked with writing your collections care and conservation policy and plan, but unsure what to include and how to approach it? The collection care session of the course will look at what the Accreditation requirements are for a collections care and conservation policy (6.1) and plan (6.2), what is meant by the terms collections care & conservation and the information, which should be included in both. Signposting to examples, templates and guidance on line will be given, with opportunities for discussion and questions. Download a full course outline (PDF 121kb, opens in new tab). Use our online booking form to secure your place.

Skills Plus: An Introduction to Evaluation
Wednesday 29 September, 10:00 - 13:00
Online (Zoom)

This workshop provides an introduction to undertaking evaluation in your own organisation, making the data useful, reporting to funders and working within your team’s capacity. Participants will explore what evaluation is, the different types of data and stages of evaluation, useful models and frameworks, developing targets and intended outcomes, asking the right questions, data protection legislation and ethics. Participants will discuss traditional, creative and online evaluation tools, audience appropriateness, incentives and sampling. Participants will also find out more about collating, analysing and interpreting data as well as reporting findings internally and externally. Download a full course outline (PDF106kb, opens in new tab). Use our online booking form to secure your place.

Skills Plus: How to Run a Focus Group
Thursday 30 September, 10:00 - 13:00
Online (Zoom)

Focus groups provide a social setting and opportunity for participants to discuss specific topics. The group interaction can help bring out new perspectives on issues as participants challenge, persuade and influence each other. Focus groups are good at providing you with qualitative information and, when facilitated well, will allow you to tease out a greater depth of information about people’s attitudes, experiences and beliefs on your subject of focus. However, the quality of information that comes out of focus groups is reliant on the skills and experience of the facilitator(s). This session will help you to plan, organise and run focus groups. We will also cover what to consider when running a focus group online. Download a full course outline (PDF121kb, opens in new tab). Use our online booking form to secure your place.

Skills Plus: HVG Inspire Event for Volunteer Managers
Tuesday 12 October AND Tuesday 19 October, 10:00 - 13:00
Online (Zoom)

We recognise that the job of leading and managing volunteers can be challenging. It’s frequently an isolating role, with practitioners often getting little support from within their organisations. We believe it is time to give leaders of volunteer engagement access to high quality training aimed at helping them manage their own wellbeing. Day 1 - Productivity Management For Leaders and Managers of Volunteers We all have the same number of hours every week yet often it feels like we need more just to stay on top of our roles. In this session we’ll explore the limitations of traditional time management approaches and focus instead on how we can be more productive. Filled with tips and tricks this session will get you thinking in new ways for how to make the most of those precious hours you have to get your job done. Day 2 - Boundaries For Your Work and Life We all know the benefit of getting this right, not just for you as a leader or manager, but also for your teams and your family. To achieve this balance, organisations and individuals must take a proactive approach to ensuring the health and wellbeing of their workforce and themselves. Sadly, many people have given up on trying to achieve this or have developed bad habits. This session will give you a “reality check” by helping you identify what is really important to you and assist you in developing simple but powerful techniques to establish a healthy balance and take back control. The training is designed for participants to attend both sessions. Download a full course outline (PDF143kb, opens in new tab). Please use the Eventbrite link to secure your place.

Skills Plus: Roots and Branches Carbon Literacy Training
Monday 01 November, time TBC
Online (Zoom)

Carbon Literacy is a term used to describe an awareness of climate change, and the climate impacts of mankind’s everyday actions. Carbon Literacy is the knowledge and capacity required to create a positive shift in how mankind lives, works and behaves in response to climate change. This training will help museum professionals to engage with the issues, and consider how to reduce our impact, where to get help and how to motivate others to take action. Download a full course outline (PDF143kb, opens in new tab). Use our online booking form to secure your place.

Further information about the #MuseumCarbonStories social media campaign running 09 August - 12 November can be found here (PDF857kb, opens in new tab).

Skills Plus: Developing an Inclusive Museum
Wednesday 01 December, Wednesday 08 December, 15 December, 12 Wednesday, 19 January and 26 January
Online (Zoom)

This 7-session training programme will encourage museums to embrace Arts Council England's Inclusivity and Relevance Investment Principle. This is about ensuring the creative and cultural sector better reflects and serves all communities across England. It is a commitment to achieving greater fairness, access and opportunity. This principle builds on the Creative Case for Diversity to encompass programming, talent development, workforce, leadership and governance. It means identifying who is under-represented and which communities are under-served and taking action to address this. The aim is to collectively create a cultural sector that is relevant to more people and better placed to realise its creative ambitions, drawing on talent from all our communities.

This seven-session training series will support museums to reflect and create workable actions to develop practices to bring a greater level of diversity to all areas of their organisation, including: their programmes (exhibitions and events), collections and voices they represent; audience development work; volunteers, staff and trustees; and the buildings in which they operate. This training series will look at the key areas of diversity practices that can help develop a more inclusive museum, using the audience data to support and inform the work, along with case studies and presentations from speakers across a board range of diversity practice to inspire you and support you to develop and enhance your organisations thoughts and plans to become more representative and relevant to your diverse local communities. Download a full course outline (PDF, 147kb, opens in a new tab). Use our online booking form to secure your place.

Skills Plus: Assessing your museum's digital capacity
Thursday 03 February, 10 February AND 17 February, 10:00 - 12:00
Online (Zoom)

For museums to be able to take full advantage of everything digital can offer, they must first understand how and where digital sits within their organisation. The Digital Culture Compass is a powerful tool which can help a museum to evaluate how digital relates to their organisation. But the toolkit can be daunting to use, particularly for smaller museums. In this 3 part workshop museum senior leadership, alongside practitioners, will be guided through using parts of the Digital Culture Compass, to complete an assessment of some of their museum’s digital activities. They will leave with the confidence, tools and resources needed to complete the full toolkit within their own organisation, involving their staff, volunteers and trustees in the process. Download a full course outline (PDF125kb, opens in new tab). Use our online booking form to secure your place.