There is full physical access to all public areas of the museum including galleries, classrooms, shop, café and theatre. If you have any requirements, please ask the Visitor Hosts at the Information Desk on arrival.
Museum of London Docklands No 1 Warehouse West India Quay London E14 4AL
Driving to the museum and parking
If you are driving to the Museum of London Docklands, please join the A1206 that leads to Ontario Way. Follow it to the left onto Hertsmere Road. The museum entrance is on the quayside (waterside) of the building, which unfortunately is not accessible for vehicles.
Due to the current redevelopment in the area, we're afraid that the museum doesn't currently offer disabled parking. There is a public car park directly behind the museum, in Hertsmere Road, which has a height restriction.
If you require further assistance please contact us on 020 7001 9844 to discuss alternative arrangements.
Helping hosts is a service for all disabled visitors and their families which offers an extra pair of hands during your visit. A trained member of the museum’s Visitor Services team will be available to accompany you on your visit for up to two hours.
Please book at least two weeks in advance. When booking, please provide your contact details and we will get back to you to discuss your individual needs.
Child-sized ear defenders are available at the Information Desk
Our Morning Explorers events are specially designed for families with children on the autism spectrum. The events take place from 8.30-10am (before the museum opens to the public) and families can discover our galleries in a relaxed and quieter environment. Please email us on [email protected] for upcoming Morning Explorer session dates
You can also download sensory maps of the museum sites below: