Access and enquiries

During the current period of uncertainty, access to museum's collections and answers to enquiries may be delayed. Please check our homepage or social media accounts for the latest updates.

Contact us for:

  • information about our collections
  • help with identifying objects found in London.

Research visits

All research visits are currently suspended due to Covid-19 and we cannot accept any requests to visit the collections. Read more about making an appointment in the future.

Phone and email enquiries

Ask us about our collections or the history of the museum. We don’t have the resources to assist with enquiries about London's history, or to undertake detailed research on your behalf. We aim to reply within 20 working days of receipt, but are currently running a reduced service due to work on the New Museum project so complex enquiries may take a little longer.

The Museum of London does not offer a valuation service.

Use the Contact us form to submit your request
email: [email protected]