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Access and enquiries

We are now open for research visit applications. Please be aware that we are still operating under a limited capacity, so waiting times for enquiries and research visits may be longer than expected.

Contact us for:

  • information about our collections
  • help with identifying objects found in London.

Research visits

We are now open for research visit applications for certain collections. Read more about making an appointment.

Phone and email enquiries

We are available for questions about our collections or the history of the museum only. We do not have the resources to assist with enquiries about family history, or to undertake detailed historical research on your behalf.

We aim to reply within 20 working days of receipt, but are currently running a reduced service due to work on the New Museum project so complex enquiries may take a little longer.

The Museum of London does not offer a valuation service.

Use the Contact us form to submit your request or email: [email protected]