Role spotlights

Find out more about some of our roles.

Working at a museum can mean many different things. Roles are highly varied and we work closely together to ensure we can deliver the best experience for our visitors. This stretches across from our front of house team greeting visitors to our staff who develop the exhibition content, to curators and conservators who look after the collection, to our events and learning teams to our back office operational teams such as Finance, HR and Facilities.

We wanted to shine a light on some of our roles in the museum to help you get a flavour direct from our staff on their day to day roles here at the museum.

Senior Content Developer

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Felicity, Senior Content Developer

"My role is fantastically varied, from asking visitors what they think about a new display, to working with the designers and advising on drawings for a new exhibition. My main purpose is to work with the museum curators to create galleries that are interesting and exciting for all our visitors, and even people that haven’t visited us yet. I carry out lots of research, advising colleagues about what type of information, interactives and experiences are going to help make a trip to the museum really memorable, fun and packed full of learning.

I get to see a lot of the museum collection and work closely with many across the museum. The role requires excellent people and diplomacy skills, creativity and attention to detail. Currently I’m helping to develop visitor journeys and experiences for galleries for our new museum site, so my skills are really being put to the test!"

Finance Systems Manager

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Besim, Finance Systems Manager

"I work as Finance Systems Manager at the Museum of London. My main responsibilities are: managing and policing of compliance with finance procedures; training staff on our finance processes; understanding the key drivers and challenges for the business; providing accurate monthly reports to customers; and supporting strategic decision-making using analysis and reporting.

Working in a small and fast-paced finance team has helped me gain knowledge and skills in the varying roles of finance, and to understand how this profession is connected to today’s fast moving technology and changes in legislation. It's challenging, but always fulfilling. In addition, I've gained much more understanding of working closely with others and take pride in delivering results together, both with my team and the wider museum."

Retail Assistant

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Meron, Retail Assistant

"My role as a Retail Assistant at the Museum of London shop is to sell our wide range of London souvenirs, as well as making sure the shop is well presented and stocked.

As we are often the last place our visitors come to, it is also my job to present an informative and helpful image to our customers. So far, my time working at the Museum of London has been great. I get to meet people from all over the world and learn a little bit about them, as well as how much they enjoyed their visit to the museum. The people I work with are also fantastic and make working here such a great experience."

Host

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Iona, Host

"The host role is wonderful and varied. We’re a diverse and energetic group of people who have come to the museum from a wide range of backgrounds, from heritage to teaching and beyond. We're the first people our visitors meet, and we offer them a warm and helpful welcome, explaining any events taking place and inviting them to support the museum with a donation. Whilst a large part of our days are spent in the galleries interacting with our visitors, we are also the members of the museum team who research, write and deliver the free daily talks and tours. The host role sits at the heart of Visitor Experience providing the face-to-face interactions with our visitors and helping to bring our collections to life."

Textile Conservator

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Emily, Textile Conservator

"As a textile conservator, my role is to carry out condition assessments, practical treatments, mount making and preventive measures with the aim of making objects safe to be displayed and maximising the longevity of our textile collections.

I work with the dress & textile collection, which contains over 23,000 objects ranging from Medieval to present day. This includes fashion garments, theatrical costume, flat textiles, accessories such as shoes and bags, toys such as dolls and many more mixed media objects. My role involves preparing objects for display, loan to other institutions, as new acquisitions into the museum or simply improving the condition and storage of textiles. As a representative of the museum, I also assist with specialised training in textile handling and storage techniques, as well as overseeing interns, students and volunteers."

Client Project Manager for the New Museum project

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Elpie, Client Project Manager for the New Museum project

"In my role I deliver major exhibitions for the Museum of London and the Museum of London Docklands. From initial concept to installation, I coordinate internal and external multidisciplinary teams comprising of curators, conservators, object technicians, audio visual technicians, photographers, designers, film makers, animators, prop-makers, set-builders and other specialists depending on each project’s needs. As project manager I am also responsible for setting the project’s budget, monitoring its costs and managing the overall timetable.

Over the years I have delivered some of the most exciting and successful exhibitions at the museum such as 'Dickens and London' 'Cheapside Hoard' and 'Fire! Fire!' and have had the opportunity to work with talented and creative people. Large scale exhibition projects can take up to two years to plan and organise, and my favourite part of a project is the final stage - the installation. This is the most intense period as there is usually a tight deadline to ensure everything is in place for the opening day, but it is also the time when the whole team comes together to bring the exhibition to life."

Fundraising Database Manager

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Michael, Fundraising Database Manager

"I enjoy working at the Museum of London as a Fundraising Database Manager for many reasons. The work I do is to enable our fundraising team to understand our supporters’ interests, and levels of engagements using our databases or analytical tools, and where this can lead to in terms of funding for existing projects or the new museum site. The work is variable, fascinating and enjoyable.

The people around me and my team create a great working environment which I love. I have many opportunities to work with a wide range of people throughout the organisation and spend time to interact with our supporters and visitors. And I have yet to meet a visitor or supporter who, didn’t enjoy their visit to our museums!"

Archaeological Collections Manager

Michol Stocco, Archaeological Collections Manager

Michol, Archaeological Collections Manager

I work as Archaeological Collections Manager. My role is to curate the existing archaeological collection and to liaise with archaeological units to facilitate the deposition of new sites.

Curating an archaeological collection means that I have to make sure all finds and records are preserved and catalogued according to the best international practice and standards, and all the archives are stored in the most efficient and accessible way possible.

When I am not working on legacy archives, I work with archaeological units to make sure the museum is updated about the latest discoveries in London and all the interesting sites are deposited as soon as possible.

One of the things I enjoy the most about my job is that it gives me the opportunity to engage with a lot of people, and advocate for archaeology. This involves talking at conferences and running events, and I also manage and teach volunteers different aspects of collection care and archaeology.

But my absolute favourite is working on old site archives, because to me it is like living Christmas morning everyday: opening boxes without necessarily knowing what I am going to find inside them. It is kind of magical, a constant discovery and surprise.

Senior Marketing Manager for Culture Mile

Jamie Reece, Senior Marketing Manager for Culture Mile

Jamie, Senior Marketing Manager for Culture Mile

I’m the Senior Marketing Manager for Culture Mile, working full time on the project, but based in the Museum of London.

Culture Mile aims to create a new, vibrant cultural district in the North West corner of the City of London, from Farringdon to Moorgate. It is led by the City of London, but is a partnership between Barbican, Guildhall School of Music & Drama, London Symphony Orchestra and Museum of London.

My role covers a wide range of areas. From developing this emerging brand’s marketing and commissioning research that highlights audience-led opportunities, through to thinking about the area’s wayfinding and signing off creative concepts for a cross-Culture Mile family destination campaign, no two days are the same. And, because we work so closely with other neighbouring cultural organisations, purposeful movement through the Barbican Estate and flexible working are job requirements!